Service Drive Email Drip Campaigns: New Add-On for Service Acquisitions Customers

Automated re-engagement for service lane leads — built into Service Acquisitions and included at no cost.

Most service drive acquisition programs rely on a single touchpoint: the initial trade-value text. When a customer doesn’t respond — or opts in but isn’t ready to act on Day 1 — there’s no follow-up. No communication . No second chance.

AutoHub is closing that gap. Service Drive Email Drip Campaigns is a new automated re-engagement feature built directly into Service Drive, designed to convert the leads that text outreach alone can’t close.

The problem we’re solving

→ Warm leads go cold after the initial text outreach to service lane customers

→ Most customers don’t opt in and agree to a buyback offer on Day 1 — the real conversion window is 30–90 days later

→ Dealers have zero visibility into non-responders, many of whom are warm leads that just need nurturing, reminders, and message reinforcement

The conversion gap

The 30–90 day window after initial contact is where most trade-in decisions actually happen. Without a structured email sequence, dealers are invisible during the period customers are most ready to act.

How it works

It all starts within the first 48 hours, when an automated email sequence keeps the conversation going at precisely timed intervals, turning a single touchpoint into a structured, long-term acquisition pipeline.

• 48 hrs First email fires — offer reminder, vehicle still in demand
• Day 30 Second touchpoint — fresh valuation angle, soft re-engagement
• Day 60 Third touchpoint — social proof, urgency around inventory
• Day 90 Fourth touchpoint — direct CTA, offer still on the table
• Every 90 days Ongoing re-engagement until purchase or unsubscribe

All emails are 100% dealer-branded. AutoHub never appears in customer-facing communications. Email delivery is powered by PureInfluencer.

How Email Drip Campaigns extend Service Acquisitions

AutoHub Service Acquisitions automatically targets every eligible customer who visits your service department — pulling repair orders directly from your DMS, analyzing vehicle and customer data, and sending a trade-value text while the vehicle is on-site.